Auditor of the Cleaning & Hygiene Supplers’ Association’s (CHSA) Manufacturing Standards Accreditation Scheme, Gordon Butt, has identified an astonishing 42% deficiency on a 150m roll being sold by a company outside the soft tissue Manufacturing Standards Accreditation Scheme.
As well as regularly auditing scheme members so customers can be certain that they will get what they pay for wherever they see the Manufacturing Standard Accreditation Scheme marque, former Trading Standards officer Gordon Butt also regularly purchases and measures products from non-members, commonly finding deficiencies of well over 10%. He has now, however, recorded an astonishing 42% deficiency on a 150m roll sold by a non-member of the scheme.
“The product does not have to be labelled by law, but if you ask for a 150m roll then that is what you should get,” explained Graham Fletcher, secretary of the CHSA. “A 42% deficiency means the customer is getting barely half of what they expected, and so are being ripped off to an extraordinary degree. In this instance the product was purchased from a distributor who may be completely unaware of the scale of the abuse. But, even if unknowingly, they are breaking the law by selling this product and we have informed them of our findings. Our advice is always to look for the stamp of the soft tissue Manufacturing Standards Accreditation Scheme as well as the schemes for industrial cotton mops and plastic refuse sacks, which lay out guidelines that mean organisations reliably get what they pay for.”