As a global hygiene manufacturer servicing more than 100 countries from its head office in Basingstoke, Vectair Systems has always aimed to provide the language skills to allow staff to communicate with customers in their mother tongue wherever possible. As the company has grown and expanded into new territories, Vectair has seen a growing need for these language skills, and has therefore invested in expanding its team of multi-lingual sales support staff to further service its customers in Europe, the Middle East and Africa.
The team, now made up of six experienced sales support executives, covers nine languages: English, French, German, Spanish, Italian, Portuguese, Polish, Bulgarian, and Romanian. The sales support executives will work closely with export account managers to service Vectair’s international customers.
Paul Wonnacott, managing director at Vectair Systems, said: “We are thrilled to announce the growth of our in-house export team. We believe that communicating with our customers in their own languages will help to generate a more personal service, a smoother ordering process and overall a stronger partnership.”