Following a number of progressive changes within the company’s internal structure, and an increase in customers from the restaurant, leisure and food service sector, Vaclensa has launched a dedicated HORECA team.
Working with customers ranging from national restaurant and pub chains to holiday parks, this new division of four sales people and 16 service technicians has a dedicated product range of professional machines suited to the particular needs of these environments. These include wet and dry vacuum cleaners, carpet cleaners, steam cleaners, and leaf blowers.
Tony Parker (pictured), head of HORECA for the UK and Ireland, has been with Vaclensa for 19 years, and prior to that he worked in management positions within the hospitality sector for 15 years. He said: “All industries and businesses go through periods of change, but within the HORECA sector change can happen much faster as businesses need to keep up to date with various legislations, technologies and customer demand. With a dedicated HORECA team in place we are now in an even better position to not only meet our customers’ needs but exceed them”.
Vaclensa is also the manufacturer and supplier of the Decarbonizer, an innovative soak tank system to remove burnt-on carbon and grease from a range of kitchen equipment. Parker continued: “We offer a one-stop-shop solution for all our customers because we have cleaning machines in every product category and we have one of the largest service divisions in the UK. Within the HORECA industry we were mainly known for Decarbonizer, but now customers are given the extra support they need to help them easily access the other cleaning machines their business needs.”