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UBS integrated FM contract awarded

Published 27th April, 2015 by Neil Nixon

UBS integrated FM contract awarded

ISS Facility Service will be responsible for the UK integrated facilities management services for UBS AG, the financial services organisation.

From 1 June, ISS will provide a fully integrated FM management model including technical engineering services, security, cleaning, energy and environmental management, health and safety management and customer support services. ISS will work alongside UBS to manage the existing portfolio of FM operations at its existing buildings in the City of London as well as national branch offices. Critically, the contract includes the transition management responsibility into UBS's new building at 5 Broadgate, a state of the art, 700,000 sq feet premises to be occupied as of Autumn 2016.

Wayne Tanner, UBS executive director, head of IFM and transition, group corporate services, said: "This is a once in a generation opportunity to engage with a best in class organisation that aligns perfectly with our principles of client focus, excellence and sustainable performance. A proven expertise in high profile, strategic change management and market leading FM competency were sought from an innovative organisation. Throughout the systematic tender process, ISS consistently demonstrated a superior value proposition and true partnership."

Gary Kidd, chief operating officer for the ISS UK private sector business area, said: “UBS is creating a world class facility at 5 Broadgate. We recognise the special nature of this venture and were able to demonstrate our ability to deliver excellence across multiple FM services. We will work hand-in-hand to help UBS to protect and grow its business, whilst delivering a secure and reliable infrastructure which enhances their work experience and that of their clients. We're very proud to work with such a prestigious, international organisation whose values very much reflect our own. UBS strives for greatness and expects the highest standards from its people and its partners. We're delighted to support UBS in achieving their objectives.”