A college in Telford and a cleaning company in the town have joined forces to deliver training to all staff and give them the opportunity to gain a new qualification. The scheme between Telford College of Arts and Technology (TCAT) and Cleveland Cleaning Ltd, in Madeley, is part of a project funded by the European Social Fund.
Under the Skills Support for the Workforce scheme, all staff at the family-run firm were invited to advance their customer service and cleaning skills.
Owner of Cleveland Cleaning, Marie McCreadie, said: “We decided to run the course after finding out about it at a Shropshire Chamber of Commerce meeting. We approached staff at TCAT and we are really pleased with how the first session went. Everyone seemed to really enjoy it and get so much out of it, and they are looking forward to getting a new qualification.”
About 25 members of staff went to the event and as a result about 15 have signed up to do a level two NVQ in customer care or cleaning.
Another employee, office manager Sam Pye, joined the firm last year and has since begun an apprenticeship in Business Administration at TCAT.
McCreadie added: “I am so pleased that so many of our staff were willing to listen and are now willing to start a course which will boost the company and move it forward.”
Claire Wills, project manager for the Skills Support for the Workforce scheme at TCAT, said it is part of a two year scheme which runs until 2015 across the Marches area, involving Shropshire, Telford and Wrekin, and Herefordshire. She said: “The project is targeting employers who employ less than 250 staff. It aims to increase engagement and support participation of employed adults in education to enhance their skills to become more successful in the labour market, advance career prospects, and reduce the risk of long term unemployment. We are working with Cleveland Cleaning for Business Administration and Leadership & Management training and we will be introducing the certificate in cleaning principles and customer service training too. It is a really beneficial scheme and worthwhile for businesses as there is no charge to them.”