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Total FM contract at Channel 4

Published 28th June, 2011 by Neil Nixon

Total FM contract at Channel 4

Mitie has signed a new three year plus one contract to provide an integrated facilities management offering to Channel 4. Mitie currently delivers front-of-house, mail & courier, cleaning & waste, and landscaping services, and with this new contract will add security and engineering maintenance to its offering. Channel 4’s decision to bundle the majority of services under the Mitie umbrella will translate into around 10% annual savings for the broadcaster.

Under the new contract Mitie will employ 79 people to service Channel 4’s landmark 120,000 square foot headquarters where 750 people work. This figure is expected to reach 1000 within the next year as buildings are consolidated.

Mitie’s relationship with Channel 4 began in 2007 and evolved with individual contracts added in 2008 and 2009. The new integrated FM contract will cut down on management costs at Channel 4 by consolidating services and reducing the number of providers. This new partnership sees Channel 4 and Mitie embarking on a behavioural change, promoting innovation, fresh thinking and collaborative decision making, always with Channel 4’s business objectives at its heart.

Debra Ward, managing director of Mitie’s client services business, said: “This is an outstanding win for us and we’re delighted to be extending our relationship with Channel 4, having worked with them since 2007. Both companies have a true focus on people and the total FM contract will allow us to work together in true partnership. The whole team will be working to the hotel philosophy of having a common goal and focus.”

Julie Kortens, facilities manager at Channel 4, said: “Following the outsourcing of its transmission facility, Channel 4 is in the process of transforming its headquarters building and Mitie will play an integral part in delivering both the physical and cultural change. As partners for the last three years Mitie has consistently shown it understands Channel 4’s DNA, and operates as part of our team. We embraced the transition to an integrated service model because Mitie understands our company and is an innovative partner for the future.”

www.mitie.com

Article links

http://www.mitie.com