The only official magazine of The Cleaning Show

The boys are back in town

Published 25th January, 2011 by Neil Nixon

The boys are back in town

Following the sale of Lancaster Office Cleaning Company in 2007, brothers Matthew, Spencer & Elliot Lancaster have re-entered the London cleaning market with City West Support Services Limited. The Lancaster brothers have a combined 50 years experience in the commercial cleaning industry operating major blue chip contracts.

In a statement, the brothers said: “We felt there was still a need for an innovative, passionate family business, who prioritise service delivery ahead of profit. We are trusted by organisations that appreciate our customer driven, pro-active attitude to service delivery, our focus on strong, visible, contract management and stable, well trained workforce. Our reputation is founded on delivering right first time, cost effective solutions to the outsourcing of non-core activities. Our objectives are simple - to provide you with complete cleaning and hygiene management solutions of the highest quality at a competitive price. We believe the success of delivering the service comes in focusing on self delivery of DOC, our core activity and outsourcing subsidiary services such as window cleaning and pest control to our service partners who are experts in their chosen fields.”

And the future? “By 2015 our objective is to build on our current achievements, becoming one of London’s most renowned independent cleaning companies, consistently profitable, recognised as an employer of choice, and renowned for imaginative, innovative and quality service solutions delivered with enthusiasm and integrity by a talented and motivated workforce. Our vision recognises that managing agents and property owners are our core customer group. We have developed a service offering geared to this market. We thrive in environments where customers value quality of service delivery, appreciate attention to detail and where pro-activity is a key requirement.”