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Technology services help increase business performance

Published 12th January, 2016 by Neil Nixon

Technology services help increase business performance

Grosvenor Services has launched a specialist technology division to help businesses get the most from their technology-based systems, from fire and life safety, to energy management and security solutions.

The growth in technology-based systems provides organisations with a previously untapped means of boosting performance. Grosvenor Services' experienced technology services team has extensive knowledge of how to harness the benefits of these systems to help reduce costs, optimise operations, and improve efficiency, through a joined-up approach. The team is headed by Ian Campbell, technology services director, who has expertise in designing and delivering intelligent technology solutions. He said: “We're really excited to have launched this innovative, forward-looking division. With the growing complexity of technology systems in a typical commercial building it can be hard to ensure efficient use and the best return on investment. This technology can and should be used more intelligently.”

Through a consultation process, the technology division works with organisations to develop end-to-end solutions which meet their business needs, now and in the future. This covers design, configuration, installation, and maintenance, with comprehensive testing before the system is installed but, more importantly, the team uses the data generated to develop intelligent solutions to business issues.

Ian Campbell continued: “Our technology solutions provide critical information to organisations, giving valuable insights to improve performance. For instance, the information generated by security and surveillance systems can be used to manage other facility services, like cleaning provision, more effectively. If a room isn't used as much as others, it may not require the same regularity or intensity of cleaning. As a company, we've continued to grow by assessing what our customers and the market need and want, and delivering on this. Technology is the enabler of greater efficiency, but it needs to be supported by a solid understanding of an organisation's environment and backed by reliable people services. Grosvenor Services is a facilities services specialist with expertise in a broad range of services. With over 55 years' experience, we understand how to manage a building's operations efficiently and effectively.”

The technology solutions are hosted in the cloud and managed remotely by the technology team, which means less hardware investment, less management time and minimal impact to an organisation's day-to-day business.

The future-proofed technology solutions can benefit many industries but are particularly suitable for critical environments such as the utilities, security, health, and transportation sectors, as well as the corporate and manufacturing sectors which rely heavily on technology systems. With a state of the art testing facility, all solutions go through thorough factory and site acceptance testing and pre-deployment configuration, ensuring that installation is smooth and seamless.

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