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ServiceMaster success at franchising awards

Published 13th January, 2021 by Neil Nixon

ServiceMaster success at franchising awards

ServiceMaster has won the Franchisee Transformation award at the 2020 bfa HSBC Franchise Awards, held virtually last month.

Siva Kugathas (pictured), franchisee of ServiceMaster Guildford, is a veteran in the franchising industry. He took over ServiceMaster Guildford in 2017, having already had a career in franchising for over 20 years with both KFC and Pizza Hut. He said: “I feel incredibly proud to be recognised as a winner in the BFA Awards. To me, they are the pinnacle of franchise industry awards and winning is the ultimate achievement. I always strive to be the best in what I do and a BFA award is the validation of this.”

Pip Wilkins, CEO of the British Franchise Association, said: “In little more than three years, Siva has taken an existing franchise unit and increased its turnover tenfold. This is a fantastic achievement and it has also benefited people in the community as he has gone from hiring one supervisor to one office manager, one operations manager, three area managers, one sales executive and seven mobile cleaners. There are more franchise systems than ever before, showing that businesses are choosing franchising as an ideal model for them. The fact Service Master managed to win this accolade, when so many new companies are entering into franchising, is a testament to the company’s values and culture.”

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