ISS has announced the appointment of Steve Mitchell as managing director of ISS Restoration. He will now report to Matthew Brabin, CEO of ISS UK and Ireland, and will be responsible for overseeing the 64-strong Rainbow International network, together with ISS Restoration’s commercial, complex and major loss operation.
Phil Else leaves the business after 21 years. He joined in 1996 and, following the acquisition of the Rainbow brand by ISS in 2003, successfully led the business as managing director.
Matthew Brabin said: “Phil has taken the decision to step away at this time and ISS owes him a great debt of gratitude for his contribution to ISS and the success of the Restoration business over the past 21 years. I am subsequently delighted to announce the appointment of Steve Mitchell into the role of managing director, ISS Restoration. Phil and Steve have worked closely together for the past 14 years."
Steve Mitchell said: “We continue to see a tremendous amount of change, both in the industry and our business. I would like to personally thank Phil for his tireless work which leaves the business on a sound footing, as the industry continues to evolve. Our strategic vision sees the unique and combined strengths of Rainbow International and ISS Restoration’s commercial operation working seamlessly as one. This will position the business to better meet the needs of the changing landscape of the UK insurance marketplace.”