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Scaling new heights with Hub support

Published 28th September, 2016 by Neil Nixon

Scaling new heights with Hub support

Abseil window cleaning specialists HCS Cleaning Services has more than doubled turnover after securing lucrative new commercial contracts with support from Business Growth Hub.

Founded over 50 years ago, HCS Cleaning Services provides cleaning services to the commercial and corporate sectors. The Bolton-based business uses specialist techniques such as abseiling and cradles to clean a wide-range of buildings including sports stadia, hotels, and high-rise office blocks.

After Josh Hulstone, account director at HCS Cleaning Services, made contact with the Business Growth Hub, adviser Jonathan Crabtree identified master classes for the firm to attend and linked the business to a network of key contacts and a purchasing consortium. Additionally, digital growth adviser Doug Tracey worked with the team to improve the business's digital marketing strategy and, as a result, the company's website moved from page six to page one of Google search results.

Since working with Business Growth Hub, part of Manchester Growth Company, HCS Cleaning Services has received an influx of commercial and corporate contract offers. The firm has secured ongoing work with the NHS and Premier Inn, in addition to two high profile city centre developments: No.1 Deansgate, the luxury apartment development, and XYZ Building, which is set to house multi-million pound organisations and become one of Spinningfield's landmark structures.

The firm also forecasts further growth, with turnover set to rise up to 90% in the next 12 months. HCS Cleaning Services will continue to work with Business Growth Hub's access to finance team to provide funding for new equipment, vehicles, and the recruitment of specialist abseil cleaning staff to achieve sustainable business growth.

Scott Horan, operations director at HCS Cleaning Services, said: “As a result of the Hub's practical advice and sound knowledge, we now operate under a robust marketing strategy and boosted digital presence, which has allowed us to grow sustainably and create and secure employment. We have gained a lot from this experience, especially in terms of engaging and developing our clientele online, and we have secured excellent contracts and drastically improved turnover as a result. We now have a solid platform from which to excel, and I look forward to adding to our diverse mix of clients, taking on more staff, and introducing new services with the Hub's continued support so that we can tackle increasingly demanding projects.”

Jonathan Crabtree, growth advisor at Business Growth Hub, said: “HCS's flexibility of services and ability to take on large projects through its skilled workforce of trained abseilers gives the business an excellent base to expand in this niche sector. Working with the team to support the growth plan, from the initial diagnostic review through to identifying routes to market and delivery, has given HCS the tools to make sure more businesses, developers, and individuals are aware of their services. I'm delighted to see the vast increase in turnover already thanks to the new contracts and significantly improved Google ranking. The business's forecasted returns are even more impressive, and I look forward to seeing what the team can do with the momentum they've worked so tirelessly to generate.”

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