Salisbury Group, the national FM and maintenance company, has been named winner of the Outstanding Innovation category at the 2018 Global Business Excellence Awards.
The Outstanding Innovation Award recognises the transformational improvements achieved by Salisbury Group in moving its safety and incident reporting process from paper to an app-based system. The change has reduced average incident reporting times from 15 minutes to 90 seconds and has provided a 50% saving in back-of-house administration. It has also improved report completion rates from 40% to 100% and has been very popular with Salisbury Group’s employees, who can access the system from any mobile or tablet device.
The Global Business Excellence Awards attract a wide range of entries from across the world, from large international PLCs and public sector organisations to dynamic and innovative SMEs.
Upon receiving the award, Ed Swales, CEO of Salisbury Group, said: “This award recognises our ability to innovate for the benefit of our employees and customers. Our team worked tirelessly to ensure it was easy to use and met our objectives of simplifying and speeding up the reporting process, and significantly improving overall safety and health in the workplace. We thank the Global Business Excellence Awards for this honour.”