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Regent expands training to FM services

Published 8th August, 2013 by Neil Nixon

Regent expands training to FM services

Regent Samsic has expanded its staff training and development programme into facilities management services.

Facilities managers have extensive responsibilities for providing, maintaining and developing myriad services, and Regent Samsic recognised that its managers and team leaders would benefit from the opportunity to develop their own skills and knowledge within the FM discipline.

The company's aims were also to give its staff an opportunity to study for recognised qualifications within the industry and develop skills for their own and the company's benefit. After four open days and an induction process, held at the company's headquarters in Coventry, over 40 members of the Regent cleaning and security management teams are attending Level 2 and 3 advanced apprenticeship schemes in FM run by South Thames College.

Subjects covered by senior management training to Level 3 qualification include customer services, risk assessment, operational performance, recruitment, leadership, and health and safety. Contract managers and team leaders working to attaining the Level 2 qualification in facilities services are covering a wider range of operational skills including team work and resources.

“We see many advantages in adopting these schemes,” said Bozena Wojciechowska, HR director/quality and environmental manager at Regent Samsic. “All participants will be able to develop their own teams to compete in the marketplace while management and team leaders share common skills sets and knowledge to deliver to our customer base.”

Mary Schramm, manager, employment skills at South Thames College, said: “These courses will help improve Regent staff performance and professionalism and demonstrate to clients that staff operate to quality standards. Regent's staff have been quick to get on board with the opportunity to gain new skills to meet fresh challenges as the company broadens its service offer.”

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