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Queen's Hospital Romford partnership extended

Published 1st December, 2016 by Neil Nixon

Queen's Hospital Romford partnership extended

Sodexo has agreed a five-year extension with a value of £90 million to its contract for Queen's Hospital in Romford, which is run by Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT).

Sodexo has worked with BHRUT for 10 years to deliver a range of technical and soft services at Queen's Hospital, including patient dining, hostess services, portering, waste management, cleaning, retail, reception, switchboard, car parking, security, estates management, and grounds maintenance.

As part of the new contract Sodexo is introducing a whole range of improvements and innovations, focusing on enhancing patient experience and releasing clinical time to care for patients.

The new contract includes cleaning innovations which will help BHRUT tackle infection. The Sodexo cleaning team and the Trust's infection prevention and control team have introduced Xenex, a UV disinfection system which uses a xenon lamp to create a germicidal ultraviolet light that disinfects surfaces using five minute cycles, meaning that rooms can be disinfected quickly between patients. The Trust and Sodexo were recently awarded the Association of Healthcare Cleaning's Working in Partnership award for the Xenex collaboration.

Simon Mills, director of estates at BHRUT, said: “Delivering the highest quality of care possible to our patients is what we're always working towards, so it's been great to see some of the improvements Sodexo has made recently. These things can really make a difference and give our patients a better experience of staying in our hospital.”

James Taylor, CEO for Sodexo Healthcare UK and Ireland, said: “This contract extension represents some exciting new developments in patient dining, cleaning and retail at Queen's Hospital, and showcases the way in which Sodexo is using innovation to offer a better service to patients and to develop more strategic partnership with its clients. I'm really proud of the hard work which has gone into this contract extension and I know the Sodexo team at Queen's is excited to start delivering the new suite of integrated services.”

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