Appreciating that clients depend on clear information which is accessible 24/7, Shield Pest Control UK has launched an advanced electronic reporting management system. This is based on all Shield's field technicians now working with the latest PDA handheld devices. The technicians will record and upload all essential data, including treatment reports and any relevant photographs taken on site onto the system. Clients will now have online access to all necessary information in real-time, as recorded by the technician immediately after a site visit. Shield Pest Control's clients can access this information via a secure website log-in.
Daniel Steward, managing director, said: “Shield Pest Control UK aims to be at the forefront of good practice and excellence. In order to ensure this we are continuing to invest in team development and technology. The new management system incorporating the PDA handheld devices is an important development to support our service to our clients. It is now an essential tool for our management and customer services team."