Oltec Group Trading Ltd (OGT) has received accreditation to become a British Institute of Cleaning Science (BICSc) accredited training organisation. In September 2015, OGT was chosen by Savills Management Resources to deliver all lines of soft services facilities management at Grand Central Birmingham, the £150 million premium retail and dining destination.
OGT received the certification after Hamid Ghadry, a BICSc council member, and Luanne Mason, facilities management director, underwent the BICSc intensive four day training course and rigorous assessment. The accreditation will now mean that the Grand Central facilities team will be able to deliver their own accredited and certified training to new and existing employees.
Jonathan Cheetham, Grand Central general manager, said: “We are very proud of the OGT team for receiving the accreditation, which is absolutely in line with Grand Central's visions and values, to provide a centre of excellence demonstrating world class customer service across this magnificent facility. We take our responsibilities to service standards very seriously and by working with OGT, who have now achieved BICSc accreditation and can now offer training to the industry, Grand Central employees will continue to benefit from 'best in class practice' ensuring greater satisfaction for our customers.”
www.oltecgroup.com
OGT receives BICSc accreditation
Published 6th June, 2016 by Neil Nixon
