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New facility management service mobilised

Published 4th January, 2016 by Neil Nixon

New facility management service mobilised

ISS Facility Services has successfully mobilised the new facility management services contract at Homerton University Hospital NHS Foundation Trust in east London. The new contract, worth more than £45 million over the initial five-year term, will see ISS provide patient catering, retail catering for staff and visitors, healthcare cleaning, portering, and security services. The contract will also include the management of window cleaning, pest control, linen, and waste management. Over 300 staff will transfer to ISS from other providers.

This is the first time in many years that the various services have been provided by a single provider. The contract will also see further investment being provided by ISS in refurbished retail facilities for staff and visitors and a totally new cleaning system for the healthcare cleaning team.

Trust chief executive, Tracey Fletcher, said: “We want a facilities service which offers high standards whilst providing good value for money. ISS met these requirements in its tender. We shall now work very closely with ISS to ensure that the high standards are maintained at all times in these key services to our hospital and that our patients, staff and visitors benefit from these improvements.”

Philip Leigh, chief operating officer for ISS Facility Services, said: “We are delighted that Homerton has invited ISS to be its partner going forward. Bringing all the various services in to one team will allow us to provide the very best patient-focused services for the people of Hackney and the City.”

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