The only official magazine of The Cleaning Show

NEC Group cleaning contract extended to 2022

Published 29th April, 2016 by Neil Nixon

NEC Group cleaning contract extended to 2022

OCS has delivered the major soft services facilities management across all of the NEC Group's venues since 1 July 2012 - services including security and event stewarding, traffic and car park management, portering, cleaning, waste management, and helpdesk services.

Last year, the NEC Group ownership was transferred from Birmingham City Council to LDC, the private equity arm of Lloyds Bank Group, providing the opportunity to review and add value to the contract. As a result, OCS has been awarded a contract extension to June 2022 with additional services, including a postal service, for the NEC's city centre venues.

Riach Ryder, the NEC Group operations director, said: “The need to establish strong, mutually beneficial relationships with strategic partners like OCS is essential for the NEC Group. The longer our relationship lasts, the better for all parties including our customers, who are at the heart of everything we do. The advantages we have experienced across our NEC Group venues include improved performance, greater cost efficiency, and help in growing our own business.”

Jane Sheard, CEO of OCS UK facilities services, said: “The NEC Group was looking for a true partner from day one of the contract. We are delighted to continue, not only providing great service standards and added value through innovation, but also to support the client's values of the highest standards of communication and customer service excellence.”

Article links