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Museum of London contract awarded

Published 23rd January, 2013 by Neil Nixon

Museum of London contract awarded

CK Group has won the prestigious Museum of London contract for all housekeeping and portering services. Located over three sites - London Wall, Docklands, and the archeological offices based in Islington - the Museum of London tells the story of one of the world's greatest cities and its people.

The London Wall site, close to the remnant of the original stone wall built a little after Hadrian's Wall, naturally houses the Roman Gallery, but it also features the Expanding City exhibit, bringing the site's presentation up to modern times.

The Docklands site deals primarily with the history of the London docks which, prior to the introduction of super-sized container ships, were the busiest in the world, but it also features additional related content such as the slave trade.

Open from 10am to 6pm every day except for three days at Christmas, the museum's two public sites welcome more than 600,000 visitors each year. In addition, thanks to the prime central locations and close proximity to the heart of the City and the financial district, both venues also host many corporate events in the evenings.

The Museum of London's head of visitor services, Graham Stratfold, said: “CK Group succeeded in gaining the contract through the company's demonstrably clear understanding of the requirements of the museum, not only to improve and enhance the visitor experience and ensure staff safety, but also, through preventive conservation, help prevent damage to museum collections. CK Group has been like a breath of fresh air at Museum of London. The personnel we saw at the presentation are the people that we see now, and the value of a non-working supervisor who is free to oversee any and every aspect of the services that the company provides is proving to be immeasurable. Standards have improved, and we note that training provided by CK Group is ongoing and fully accredited. Since the changeover in March we have had very positive feedback from visitors and museum staff alike.”

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