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Mitie secures £92.5 million contract at John Radcliffe Hospital

Published 7th December, 2021 by Neil Nixon

Mitie secures £92.5 million contract at John Radcliffe Hospital

Mitie has been awarded a new contract to provide cleaning, portering and catering for patients and staff at the John Radcliffe Hospital in Oxford. Worth £92.5 million over five years, the contract has the option to extend for up to 15 years at five-year intervals. The appointment follows a value testing exercise carried out between The Hospital Company Ltd (THC) and Oxford University Hospitals (OUH) NHS Foundation Trust, as part of the existing John Radcliffe PFI arrangement.

The 700-strong team of cleaning operatives, porters, catering assistants, and ward hosts will play a vital role in ensuring that the hospital’s acute medical and surgical, trauma and intensive care services are able to operate. The contract builds on Mitie’s existing presence at OUH, having provided security and car parking services across the Trust since 2008.

Mitie will bring its technology-led approach to the contract, with the introduction of new systems across all services. This will include the use of a task scheduling, prioritisation and indoor location monitoring software. When support with key tasks, such as patient transfers or cleaning is needed, clinical teams will be able to raise a request on the system which will alert the closest available Mitie colleague. This will help efficiently manage clinical staff’s time and tasks, improving the overall patient experience.

Alice Woodwark, managing director, communities, Mitie, said: “We are very pleased to be building on our existing support for the John Radcliffe Hospital with this new contract. By bringing our technology-led approach and focus on innovation, we will be ensuring our fantastic frontline colleagues can continue to deliver an exceptional service for the Hospital’s patients and clinical teams.”

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