Leading role with Ambassador Theatre Group

Emprise Services plc has retained and expanded its contract with the Ambassador Theatre Group (ATG). Emprise has maintained a successful relationship with ATG for 11 years, providing cleaning services to 24 of the theatre company’s venues. Following a competitive tender process, Emprise has now been selected as the sole service provider for the entire ATG estate, recently enlarged to 39 venues nationwide.

Emprise was selected through competitive tender as the supplier of cleaning and associated services across ATG's estate, a decision supported by the strength of the current service delivery and the long and productive relationship ATG has held with the support services company. ATG is confident that Emprise will deliver consistently high cleaning standards across each of its venues.

Emprise has been working with many of the UK’s leading theatres for over a decade and has extensive knowledge and experience in this sector. Lesley Shearman, executive director of operations at Emprise, said: “We are delighted to have not only retained but significantly expanded the contract with ATG, one of our most important clients and oldest contracts. We look forward to further developing this relationship and the services across what is now a national agreement to continue to support ATG in achieving its goals.”

Like most theatre groups, ATG needs to make sure that performances run to perfection - from the presentation of the venue, down to attentive and efficient staff on the big night. Ensuring that the operation runs like clockwork is vital to ATG to create the best possible experience for its audience, every time. Emprise’s fresh approach, removing the
drain on management resources, has proven to be exactly what ATG was looking for throughout the course of this 11 year relationship.

“Emprise has been consistently proactive,” said David Blyth, property director at ATG. “Regular meetings between the venue managers and supervisors and monthly monitoring means that we’ve been very happy with the level of service Emprise has delivered. Communication has been the key to the success of this relationship.”

Co-founded by Howard Panter and Rosemary Squire in 1992, the Ambassador Theatre Group Ltd is the largest owner/operator of theatres in the UK with 39 venues, an internationally recognised theatre producer, and a leader in theatre ticketing services through ATG Tickets.

www.emprise.co.uk