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Keeping track of the fleet

Published 29th November, 2013 by Neil Nixon

Keeping track of the fleet

Commercial and domestic carpet, curtain and upholstery cleaning firm, Total Cleaning Company South, now has the ability to better manage and improve the efficiency of its fleet thanks to vehicle tracking firm ForeTrack, part of UK communications specialist group Fore Solutions.

Bournemouth-based Total Cleaning Company South has a fleet of 12 vehicles operating throughout the south and the Foretrack GPS system has been implemented on each vehicle. The despatch department uses the system to keep track of its team of cleaning technicians who are heading to domestic and commercial properties and enables them to direct drivers to avoid traffic or change appointments, making the best use of their locations.

The Foretrack system uses GPS satellite tracking and GPRS mobile phone technology to relay information live to a computer. It allows the company directors to see the exact location of each vehicle, monitor average speed, journey length and time, distance travelled and routes taken.

With the Foretrack GPS fleet tracking system in place, the cleaning firm has noticed a smoother running process of its fleet. Tracey Russell, company director at Total Cleaning Company South, said: “We decided to implement the vehicle tracking system from Fore Track to help us manage our team more effectively. A perfect organisational tool, the web-based software is an integral part of our business enabling us to look online and see where our technicians are and how far they are from their appointments so we can update our customers on timescales. We are very happy with the Foretrack system and the service received. The Fore Track team is also on-hand to answer any queries.”

Tom Ross, managing director at ForeTrack, said: “The system is extremely accurate and the data provided will help Total Cleaning Company South to manage costs and increase profitability, plan journeys, manage its technicians and also help to improve customer service providing them with additional information such as when they are due to arrive on site.”