IWFM publishes Market Outlook Report 2026

The Institute of Workplace and Facilities Management has published its Market Outlook Report 2026, offering a brand new assessment of the conditions shaping the workplace and facilities management profession.

Drawing on insights from more than 400 UK respondents, this year’s report, Headwinds and Hard Choices: a call for insight and agility, reflects a sector operating in a more complex and uncertain environment. While FM remains central to organisational performance, market sentiment has shifted, with organisations approaching the year ahead more cautiously.

Sponsored by HSBC UK, the report provides detailed analysis of these trends alongside practical guidance to support organisations in responding effectively.

The report highlights sustained financial pressure across the sector, with rising costs and constrained budgets continuing to influence decision-making. In response, organisations are reassessing priorities and adopting a more targeted approach to investment, focusing on areas that deliver clear value.

Workforce challenges remain a key theme, with skills availability and capability development continuing to shape performance. At the same time, technology retains its role as a major driver of efficiency and innovation, although levels of adoption vary across organisations.

External factors, including economic conditions and policy change, are also playing an increasing role in shaping how organisations operate and respond. Against this backdrop, IWFM’s findings point to agility as a critical capability for navigating change and identifying opportunity.

Jenny Thomas, Director, Communication and Insight at IWFM, said: "One of the clearest messages from this year’s research is that awareness of the wider policy environment and responsiveness are becoming just as important as capability. We see too many organisations that recognise the challenges ahead but are not yet translating that understanding into action. In a more uncertain environment, success will increasingly depend on how quickly organisations can interpret change, assess its impact and adjust their approach. Those that stay informed and actively engage with what is shifting around them will be better placed to sustain performance and identify the opportunities that do exist."

Robert Brand, Sector Head, Business Services, HSBC UK, added: "At a time when organisations are balancing competing priorities, this year’s findings reflect a sector that is both resilient and under increasing pressure. Workplace and facilities management continues to play a vital role in supporting organisational performance, but the environment in which it operates is becoming more complex and more demanding. What stands out is the growing importance of clarity and informed decision-making. Those organisations that are able to stay focused, invest in the right areas and respond with agility will be best placed to navigate the challenges ahead and identify opportunities for growth. As a long-standing partner to the sector, HSBC UK remains committed to supporting organisations as they adapt, invest and plan for the future."

The report is available now from https://www.iwfm.org.uk/ – it’s free to IWFM members and £75 to non-members.

https://www.iwfm.org.uk/