The Cleaning & Hygiene Suppliers Association (CHSA) has released a video of its independent inspector, Martin Yates, at work, proving the rigour of the auditing process that underpins the CHSA's marque of quality.
“The CHSA stands for standards,” explained Mike Stubbs, chairman of the CHSA's Manufacturing Standards Accreditation Schemes. “Through our schemes for soft tissue, plastic refuse sacks, and industrial cotton mops we give buyers the certainty that what's on the box is in the box. They just need to look for the Accreditation Scheme logos: our standards, your guarantee. The schemes are underpinned by a rigorous auditing process, carried out by independent inspector, Martin Yates. To highlight the value of the auditing process we have produced a short video of Martin at work. Viewers will see Martin checking labels for compliance, conducting the drop test on plastic refuse sacks, and selecting product from the warehouse and production line for dimensional measurement.”
The short film can be viewed on the CHSA website or You Tube.
Martin Yates visits every member repeatedly through the year, selecting product from the warehouse and production line for inspection. He confirms the labels comply with the relevant scheme's specification - buyers need to be able to check that what is on the box is in the box and the product must be traceable to the manufacturer and specific batch. He confirms the dimensions of the soft tissue are as specified and the industrial cotton mops and refuse sacks are fit for purpose. He also audits members' quality systems to ensure they are as vigilant with their own systems as with the products audited by the inspector.
Should a scheme member fail to meet the standard, it may be ultimately expelled, a sanction the CHSA has not had to resort to in recent years.
Gaining admittance to a Manufacturing Standards Accreditation Scheme is challenging. Applicants must pass the initial audit of the full product range and existing quality assurance processes. They are then audited throughout the first year to ensure they maintain the standard that was required of them to gain membership of one of the schemes.