Golden Service Awards celebrate excellence in the cleaning sector

The winners of the 2024 Kimberly-Clark Professional Golden Service Awards were announced on Thursday 23 May at the London Hilton, Park Lane. Craig Bowman, General Manager, UK & Ireland, Kimberly-Clark Professional, and comedian, actor and writer, Hugh Dennis, oversaw proceedings.

Created over 30 years ago, the biennial Golden Service Awards is today one of the most sought-after accolades in the FM and cleaning industry – proven by a 30% increase in the number of entries this year.

The Golden Service Awards once again has provided the opportunity for FM companies, contract cleaners and in-house cleaning teams to showcase their outstanding excellence and commitment to deliver performances that continually raise standards and set new performance benchmarks. The following represent the UK cleaning industry’s elite, as worthy recipients of a 2024 Kimberly-Clark Professional Golden Service Award:

Healthcare:
Derrycourt Cleaning Specialists.

Education:
Birkin Group.

Office areas below 100,000 square metres:
Principle Cleaning Services Ltd.

Office areas between 100,000 and 300,000 square metres:
Aramark.

Office areas over 300,000 square metres:
JPC by Samsic with Chiswick Park Estate Management.

Retail/Shopping Malls under 100,000 square metres:
JPC By Samsic.

Retail/Shopping Malls over 100,000 square metres:
ABM UK&I.

Leisure:
Principle Cleaning Services Ltd.

Hospitality:
Derrycourt Cleaning Specialists.

Manufacturing:
Derrycourt Cleaning Specialists.

Sustainability Leadership:
Key Enviro Solutions Limited.

Social Impact:
Arcus FM.

Inclusion & Diversity:
ISS UK & Ireland.

Training:
Exclusive Services Group Limited.

Small Business:
Right FM Ltd.

Cleaning team of the Year:
ABM UK&I.

Supervisor of the Year:
Marco Cavalcanti, Key Enviro Solutions Limited.

Cleaning Operative of the Year:
Aleksandar Cmrlec, ABM UK&I.

“Congratulations to all our outstanding and worthy winners and also to our well-deserved finalists in 2024,” said Craig Bowman, General Manager (UK and Ireland), Kimberly-Clark Professional. “Once again, we have a year of unrivalled and outstanding standards from our industry peers here at the Golden Service Awards. We see more evidence of exceptional achievements despite the challenges of staff shortages, financial uncertainty and the continued post pandemic spotlight on hygiene and cleanliness. The high standards reached in our industry reflect our focus as a business and our values which we have evolved over the 150 years of Kimberly-Clark. We strive to keep people healthy, safe and sustainable through our work with customers and partners, because this industry makes a real difference to lives. This event is about recognising the people and companies that make that difference and say thank you. We are, of course, very grateful to all our sponsors and contributors, especially our brand-new Gold Sponsor, Kärcher. Our sincere thanks also go to the CSSA for their support with the communications campaign.”

Kimberly-Clark Professional also welcomed Silver Sponsors: Bunzl Cleaning and Hygiene Supplies; Nationwide Hygiene Group and SOAP20; plus Bronze Sponsors: EcoBreeze and BioVate Hygienics.

Kimberly-Clark Professional again partnered with The British Institute of Cleaning Science (BICSc) who oversaw the independent judging. Neil Spencer Cook, Group Managing Director at The British Institute of Cleaning Science (BICSc), said: “The quality of the entries for this year’s Golden Service Awards was more extraordinary than ever before, with over 30% more applications pushing the standards higher and higher. The strong focus on sustainability, teamwork and staff wellbeing was pleasing to see across many entries, with innovative approaches to daily hurdles and today’s business challenges. This year’s entries saw a stronger focus on valuing staff members, improving working conditions and taking care of their mental health,” adds Neil Spencer Cook. “The passion from entrants really shines through their applications and we could see that many had gone to extra efforts to create winning entries. An increase in the diversity and inclusion category shows how ahead of the curve this industry is. The judges were very impressed with the site visits that demonstrated highly efficient and, in some cases, ‘pristine’ sites and the interviews with candidates for Supervisor and Cleaning Operative of the year demonstrated the inspirational enthusiasm for their jobs, their colleagues and their employers. Judging the Golden Service Awards 2024 has left us all buzzing, not least because of the new companies, different approaches and new talent that is emerging in our industry. Congratulations to all those who received a finalists’ nomination and the worthy winners on the day.”

Over 500 professionals from small, medium and large contract cleaning and facilities management companies, plus in-house cleaning teams, as well as local authorities and hospitals, attended the event this year.

www.goldenserviceawards.co.uk