Interserve has become the first facilities management and support services employer to become a BIFM recognised centre, delivering BIFM qualifications in facilities management. This pioneering move puts Interserve at the forefront of professional development. The company will start delivering BIFM qualifications in facilities management through its own in-house programmes.
As the 2012 winner of the Learning and Career Development BIFM Award, and winner of the PFM Partners in Skills Development Award 2011, Interserve continues to make training and development a high priority for its business. This approach is consistently demonstrated throughout the organisation. Its bespoke curriculum is designed to meet specific development needs, across a wide variety of topics, from induction through to senior leadership programmes.
Bruce Melizan, executive director at Interserve, said: “We are extremely proud to become a BIFM recognised centre. The endorsement highlights not only the importance skills development and training plays in our organisation but also the level and credibility this training provides for our employees. The ability to offer all our employees access to a wider range of courses and opportunities is in no small part due to the support of BIFM. It is also especially important that we can provide our apprentices, graduates and new recruits to the industry a chance to develop their careers with us. I am incredibly grateful BIFM have worked with us on this and look forward to developing further qualifications with them in the future.”
By becoming a BIFM recognised centre, Interserve has shown how dedicated it is to supporting its employees to ensure that facilities are managed by skilled and knowledgeable professionals to provide best value and efficiency and therefore higher profit levels. By having qualifications delivered in-house, it is also able to support individuals wishing to progress within the facilities management industry whilst ensuring that the qualifications and assessment reflect the current work place.
BIFM chairman, Ismena Clout, encouraged other organisations to follow in Interserve's footsteps: “It's really important for employers to invest in training and development for their staff because, as we all know, your staff are your best asset. By taking the time to invest in them and to develop them, you are helping them to become the best they can be, they will help you as a company to deliver best in class service and develop you as a brand.”
With the recent launch of the level 3 qualifications which completed the range of qualifications developed and awarded by BIFM from level 2 all the way to level 7, organisations who become BIFM recognised centres have the opportunity to develop skills, knowledge and competence at whatever level or whatever stage of their employees' careers set against an internationally recognised and established standards framework.