The Royal Botanic Gardens, Kew - London's only UNESCO World Heritage Site - has selected Julius Rutherfoord as its specialist cleaning contractor.
Kew is one of London's most popular visitor attractions, recognised as one of the most eminent centres for research and conservation in plant biodiversity in the world. 30 operatives will clean the offices, laboratories and public areas 15 hours a day across the large and varied 300 acre site. This requires experience in a number of cleaning specialisms to manage the scientific research sites, galleries, and 40 listed buildings, including stunning glasshouses, which are enjoyed by over one million visitors annually, 363 days a year.
Part of Julius Rutherfoord's successful bid involved the deployment of bicycles with trailers for fast, efficient and environmentally friendly movement of cleaners across the large site, and an electric buggy for the distribution of supplies. All equipment, including 30 green Henry tub vacuums, will be individually asset marked to ensure no cross contamination within the site.
A further innovation is the introduction of customer satisfaction monitors. This allows visitors to provide feedback on the quality of the facilities, and will initially be trialled at the busiest toilets in the White Peaks restaurant.
James Bennett, operations director for Julius Rutherfoord, said: “We pride ourselves on providing a quality service using innovative cleaning methods, and our focus on understanding the importance and uniqueness of Kew's work helped us to win this very prestigious contract.”