Cleaning contractor Nviro has successfully retained and increased the value of its contract with the Office of the Police and Crime Commissioner for Hampshire (formally known as Hampshire Policy Authority), after undergoing a rigorous retendering process via Hampshire County Council's procurement team.
Nviro won the bid to clean police premises plus additional work involving crime scenes. Amanda Fry, regional director, said: “We have been providing consistently high degrees of expertise and standards of service over the last five years. This is aligned with the high levels of flexibility that the Office of the Police and Crime Commissioner for Hampshire requires for a unique contract, with its multiple sites and specific considerations.”
The three-year contract, now worth over £3 million, includes sanitising scenes of crime. Training, which included cleaning of simulated crime scenes, was undertaken at the NACSC (National Academy of Crime Scene Cleaners) by members of the Nviro staff to ensure that personnel will be confident to face what might be traumatic scenes. Nviro is now a member of the NACSC, of which there are less than 200 nationwide.
The three days' training were undertaken by Amanda Fry and Charlotte Sleven, training and safety, health, environment, quality (SHEQ) manager, in Bristol – the only centre in the UK to provide such training. In addition to this specialist course, Nviro cleaning operatives are trained to British Institute of Cleaning Science (BICSc) standards during induction and receive ongoing coaching. When working with the police it is essential that staff retain a high level of discretion, as they may come across sensitive data not suitable for the public, and this is worked into the training course content to ensure full compliance.