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Creating a 'greener' Science Museum

Published 9th August, 2011 by Neil Nixon

Creating a 'greener' Science Museum

Servest Multi Service Group - which delivers bespoke facilities management services to the visitor attractions sector - has helped the Science Museum save costs and improve environmental performance by introducing a range of biologically based cleaning products.

Servest has been responsible for cleaning the Science Museum for the past 15 years - along with a range of additional specialist services including grounds maintenance, window cleaning, pest control and portering. Now, Servest and the Science Museum as a partnership have shown their commitment to environmental sustainability through the introduction of this innovative range of cleaning formulations.

Following a successful performance for the Servest Group in South Africa, the ph-neutral Nu-Kleen range developed by Innu Science was selected. All of these cleaning solutions are produced according to good practice manufacturing guidelines, certified by EU Ecolabel, and exceed the criteria of all other known certifying bodies. They boast ultimate biodegradability of over 90% in 14 days and 99% over 28 days, are tested according to OECD standards and also contain no VOC's, EDTA, SLS or SLES.

This innovative approach means high performance cleaning while leaving the smallest ecological footprint possible. All the products used at by Servest at the Science Museum have neutral pH levels and include de- scaler and polish, stain remover, urine odour eliminator, multi- surface cleaner and floor cleaner.

For Sue Dixon, visitor experience operations manager at the Science Museum, it is crucial to have a service provider that adopts a partnership approach integrating fully with the museum team. It must also deliver added value through bundled services while providing expertise and costs savings whilst offering one contact for all requirements.

Another key attribute of Servest is its proven ability to provide proactive solutions to aid its clients’ commercial performance. This was first demonstrated when it introduced a joint waste management procedure for the Science Museum in conjunction with another client, the locally based Natural History Museum. The result was greater efficiency and reduced costs for both parties. Now, with this latest introduction of cutting-edge cleaning techniques, Servest has again combined raised standards while saving money.

Sue Dixon said: "Servest has been working with the Science Museum, South Kensington for the past 15 years. The last contract was awarded in May 2008 for a further three years and extended (before the term was served) for a further two years in 2010. The nature of our building - which is spread across seven floors, several office blocks and, most importantly, galleries which are open to the public - requires a diverse approach to ensure that cleaning standards are maintained to a high level. In addition, as we regularly hold evening corporate events, they need to be flexible around the times the cleaning can be undertaken. Servest has successfully delivered the requirements of the contract in a professional way and played a part in the museum achieving World Class Service accreditation during which cleaning standards were assessed. On this latest development, we are extremely impressed with the smell and the quality of the cleanliness since adopting the new cleaning products. Commercially, the cost savings are beneficial and most notably it helps us in our ongoing aim to reduce our environmental impact across all aspects of the museum.”

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