Community Clean has transformed its business by equipping field operatives with tablets connected in real-time to the office to replace paperwork. As a provider of regeneration, protection and maintenance services, Community Clean is using the mobile workforce system from BigChange to manage operations nationwide. The system, called JobWatch, also automates all back-office functions as part of a complete 5 in 1 solution delivered via the cloud.
Community Clean services a diversity of sectors such as construction, rail, highways, facilities, and housing. Clients include Network Rail, Skanska, Balfour Beatty and BAM and, working with Costain, the company recently helped restore over 40,000sqm of Victorian brickwork during the refurbishment of London Bridge station.
“Our main focus is to do our best to help regenerate and maintain the environment in which we live,” said Andy Izzard, director, Community Clean. “We see evolution and innovation as things that make us stand out and the IT solution provided by BigChange really has put us ahead of the pack.”
Community Clean’s work is very diverse which adds complexity to managing the business and the company was previously using three separate systems and various spreadsheets.
BigChange has allowed the previous workflow and paperwork systems to be incorporated into a single, integrated process. Using their tablets, field operatives can now instantly see all the relevant project paperwork, health and safety documentation, maps, and photos. Worksheets are now on the tablets and with mandatory health and safety reports, management can ensure that all the right paperwork is complete, first time.
“Getting paperwork back and forth to operational teams was onerous and very time consuming with inevitable delays to invoicing,” said Clare Branch, HSEQ manager. “BigChange has made it much easier to manage projects and we no longer need to chase paperwork. We are now dealing with more projects, with less staff, in a far more efficient manner. And with the data being available instantly, invoicing is done on the same day, improving cashflow.”