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Cleaning team triumphs at national excellence awards

Published 6th January, 2017 by Neil Nixon

Cleaning team triumphs at national excellence awards

G4S Facilities Management (G4S FM) has triumphed at the annual G4S company employee awards, with FM duty manager Katie Sparrow, who works at Lister Hospital in Hertfordshire, and the FM team which led the mobilisation of an important healthcare contract in Bedfordshire and Luton this summer, winning top honours.

A finalist in this year’s BIFM 2016 Awards, Sparrow won the ‘integrity’ category at the G4S UKI Excellence Awards, after building excellent rapport and respectful working relationships with customers and colleagues alike at Lister Hospital. She has also driven through new initiatives with a high degree of success and takes responsibility on challenging projects and audits.

Katie Sparrow said: “Working for G4S FM has been a fantastic experience as I’ve been fortunate enough to work with a very strong team. I was aware from the outset that we needed to drive and improve the partnership with Lister Hospital and decided to increase the use of technology, simplifying the auditing and compliance process, which made a real difference to the customer and our team. This award really encourages me to make the most out of my career in FM and I really appreciate the support from everyone at G4S, helping to accelerate my career within the industry."

Mobilisation manager Sandra Billham and cleaning lead Jane Goodall represented the G4S FM Bedfordshire and Luton mobilisation team accepting the ‘teamwork’ trophy. Despite facing many challenges during mobilisation, the team developed practical and resourceful solutions in order to successfully deliver on their targets as the new contract went live in July at 41 sites in the county. Bedfordshire and Luton Mental Health and Wellbeing Services is part of the award-winning East London NHS Foundation Trust (ELFT).

Sandra Billham said: “This award is a great example of how a team can pull together to ensure we deliver a ‘customer first’ experience in specialist facilities. We wanted to make a positive impact quickly with Beds and Luton to help improve the service delivered to vulnerable individuals, and are delighted that the hard work has been recognised.”

The gala dinner was hosted by G4S regional president for the UK and Ireland, Peter Neden. He said: “These awards are our opportunity to celebrate and shine a light on some of the fantastic work delivered by colleagues across the UK and Ireland. Our teams often work in challenging circumstances. Our values, which set the categories for our annual awards, underpin not just how we conduct our business, but also offer employees a guide when faced with difficult decisions or demanding situations. These winners and nominees have shown the very best of G4S and our values. I am immensely proud of them and the entire G4S team for the work they do to keep our customers and those in our care safe, as well as to secure the wider prosperity of the communities in which we operate.”

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