Cordant Services is playing a vital role in the government's scheme to collect data on all passengers leaving the UK from ports and border crossings. Following a competitive tender the company has been awarded a three year contract by Eurotunnel to take responsibility for scanning passenger passports and sending the information to the Home Office for analysis. Under the terms of the deal, Cordant Services is appointing 50 new members of staff who are employed on strict eight-hour shifts. Intensive training has been provided with all processes monitored closely by the UK Border Agency. Strict scanning targets have been set along with a key objective of not causing any delays to passenger journeys.
In addition, Cordant Services has also been awarded a three-year extension to its current cleaning contract at Eurotunnel in the UK. This includes the provision of daily office cleaning services to all the administration buildings, booths and the passenger terminal - otherwise known as the Victor Hugo Building. High level cleaning at the passenger terminal will also be undertaken.
Geoff Taylor, passenger operations and performance manager at Eurotunnel, said: “Last year alone more than 21 million passengers travelled through the Channel Tunnel. We are committed to ensuring that each one of them enjoys a good customer service experience in a clean and safe environment. Cordant shares this commitment with us and has consistently delivered excellent levels of service, showing real commitment and innovation.”
Guy Pakenham, managing director at Cordant Cleaning, said: “The award of these contracts is testament to the hard work of the teams involved. It also further strengthens our credentials in the transport sector and once again demonstrates our ability to deliver outside of London. The passport scanning contract broadens our scope of services and proves that we are a flexible and innovative organisation.”
Photo shows: Back row (l to r): Steven Handley, Ray Brownbridge, Sean Anderson, James Aldridge, and Lee Beemand. Front row (l to r): Marcus Burchett, Kelly Cant, Peter Lewis, and Scott Streeter.