In 2014, the British Institute of Facilities Management (BIFM) will be carrying out a series of activities in order to raise awareness of how successful contracts and relationships can be established within the FM sector.
BIFM has recognised the trend of more organisations outsourcing key services within the built environment, increasingly on a pan-European or global basis. The FM sector affects all areas of industry, and its impact on the UK economy and society is more than apparent. As a result, the volume and value of these total facilities management (TFM) contracts have risen dramatically and have become a key area of discussion in the FM sector.
Gareth Tancred, CEO of BIFM, said: “There are contracts worth hundreds of millions of pounds between FM service providers and businesses. A great example of popular and successful outsourcing can be seen in the London 2012 Games where many of BIFM's corporate members helped ensure the world's largest sporting event ran smoothly. However, we must recognise there are cases of less successful relationships, and work together to sustain the high profile of the FM sector and promote the good work that service providers do for the UK economy.”
After extensive research, consultation with FM service providers and client-side FMs, and in addition to a BIFM Leaders Forum, the institute is responding to calls from key industry professionals to take a lead in guiding the sector on how to run effective contracts and relationships. There have been cases where relationships between suppliers and clients have not always been successful.
Tancred said: “BIFM recognises that its position as the professional body of the FM sector is to advise people operating in the workplace and built environment. Part of this commitment means providing guidance and support for individuals new to FM or for those requiring knowledge when setting up outsourced contracts.”