Avalon Cleaning Systems is using vehicle telematics from Kinesis to live track cleaning crews in and around London. Kinesis GPS trackers provide real time locations for the mobile workforce together with driver performance metrics to ensure the highest levels of health and safety. Traffic updates and live estimated time of arrival (ETA) calculations are also helping Avalon improve operational efficiencies and boost customer service.
“For us it’s not only about the finish we provide it’s about how we provide it,” said Daniel Lake, business manager at Avalon Cleaning Systems. “Punctuality, communication and customer care are all essential components of our service and Kinesis helps us deliver on these. By actively monitoring our crews’ activity, driver behaviour and vehicle location we can deliver and maintain the highest standards for our staff, our customers, other road users, and even the environment. Not only is Kinesis easy to use as both a day to day operational tool and also to support back office functions such as accounting, customer reporting and payroll, the service we have received has also been exceptional.”