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Record-breaking year for Salisbury Group

Published 29th September, 2021 by Neil Nixon

Record-breaking year for Salisbury Group

Salisbury Group has provided an update about a ‘superb 12 months of business’. Following the initial stages of the pandemic, when many tender processes were suspended or delayed, the company has won 10 contracts over the past year. These include a contract to provide mechanical and electrical engineering maintenance for a major television channel, a support services agreement with a car business and FM deals with large healthcare and utility providers.

The 10 contracts have a combined total contract value of over £30 million, not including possible extensions, with many further opportunities in the pipeline. This represents Salisbury's best-ever year of growth, and means it has successfully pivoted from a mostly public sector-focused provider to one with a majority of business coming through partnerships in the private sector.

The company's success follows a drive to grow Salisbury's brand and reputation in the market. This involved a successful rebrand in July 2020 and a subsequent customer engagement campaign. It resulted in Salisbury entering the i-FM Top 50 and being recognised as one of the ‘Top 10 Challenger Brands’ in the FM sector.

Subsequently, Salisbury unveiled its ‘Climate Positive Company’ commitment, which involves a transformation to low-carbon operations. In the meantime, it is offsetting 10% more carbon emissions than the business produces every year - resulting in a net positive contribution back to the environment.

Andrew Lunt, group managing director at Salisbury Group, said: "We have had an excellent year of growth, adding major new clients in important sectors. In each case, we have gained clients with whom we have strong cultural alignment and can build real partnerships. We have grown because of our strong track record of customer satisfaction and continuous improvement, and also our ethos of empowering our people to take a personal approach to customer interactions. A superb 12 months of business shows how well placed we are to grow quickly as the economy rebounds strongly from the pandemic."

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