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National award for Yorkshire-based contractor

Published 20th December, 2011 by Neil Nixon

National award for Yorkshire-based contractor

South Yorkshire-based commercial cleaning company, Solutions 4 Cleaning, has picked up a top UK industry award for customer care. The company won the national award for ‘excellence in customer service’, sponsored by AXA PPP Healthcare, at the British Chambers of Commerce business awards. The accolade comes at the climax of a year that has seen sales turnover at the company grow to just under £2 million.

Judges were impressed with the company’s growth in both turnover and client retention and its focus on developing its 400 staff, as well as the way it interacts with customers.

Managing director Kevin Kerley, who received the prize in an awards ceremony at London’s Connaught Rooms, said: “I am extremely proud to be the recipient of this prestigious national award. It is great recognition for all our employees who work relentlessly to consistently deliver the highest levels of service to our clients.”

John Longworth, director general of the British Chambers of Commerce, said: “Solutions 4 Cleaning has done exceptional work to ensure it delivers what its customers want. Through training and relentlessly monitoring the work its staff produces, it has achieved an outstanding level of customer satisfaction and it has been able to retain existing customers and generate new business through word-of-mouth recommendations.”

Solutions 4 Cleaning provides daily cleaning services for commercial clients throughout South and West Yorkshire including IKEA, Doncaster, Pontefract and Market Rasen racecourses as well as NHS health centres among its portfolio of over 200 clients.

Staff at the company receive training to British Institute of Cleaning Science standards, as well as the opportunity to develop via bespoke training. The company also runs an in-house trainee manager apprenticeship over two years.