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Lone worker protection employed at Old Spitalfields Market

Published 8th April, 2019 by Neil Nixon

Lone worker protection employed at Old Spitalfields Market

Axis Group has introduced lone worker protection technology at Old Spitalfields Market (OSM) to support its client in delivering the highest levels of duty of care to its occupiers and their staff.

Axis Cleaning and Support Services has been working with OSM Ltd for a number of years providing security services, through its sister company Axis Security, and then also more recently soft services. OSM Ltd approached Axis regarding the supply of an emergency alarm solution which could cover the 45+ retail outlets within OSM in a manner which was both cost effective and caused little disturbance to the design and layout. Simon Giles, Axis’s chief operating officer, realised that an innovative solution developed by Pick Protection aimed at lone workers could also be used in such a situation. The system, believed to be a first of its kind within the retail sector, works by giving each retail unit a discreet Bluetooth and WiFi connected button to carry at all times, or an app on their mobile phone. If an employee feels uncomfortable with a situation, is witness to an incident or feels in any way threatened, they are able to discreetly activate their device to send an alert to OSM’s on-site concierge office, which is manned by a SIA qualified operative.

Rebecca Pick, CEO of Pick Protection, says the lone worker system is already proving successful in other sectors: “It is being used by local authorities and housing associations and was highly commended at the Health and Safety Excellence awards. Our goal is to provide affordable lone worker protection that is easy to implement and easy for employees to use every day. It demonstrates that OSM is raising the bar in terms of the employee safety.”

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