Savills, the property management specialist, has awarded Incentive FM Group a contract to provide a range of services at the Howard Centre in Welwyn Garden City. Under the terms of the three-year deal worth in excess of £1.5 million, security specialist Incentive Lynx and cleaning specialist Incentive QAS will be responsible for ensuring that the 240,000 sq ft centre is both clean and secure.
The Howard Centre is situated in the heart of the town centre with 53 units, a mixture of retail and food outlets all under one roof. It has around eight million visitors per annum and there is direct access to the railway station and the bus station.
As part of the remit Incentive FM Group will provide a single manager responsible for 10 security guards and seven cleaners. Its Leviy Contract Management Solution will be utilised to optimise the service levels, promoting transparency and bringing key insights. In addition, NFC tagging will be utilised to monitor cleaning patterns.
Shaun Wall, manager at the Howard Centre, said: “Incentive FM Group not only has the right expertise and skills to support us, but they also share our commitment to developing their people. This like-minded approach was key in our decision to award them this contract.”
Martin Reed, CEO at Incentive FM Group (pictured), said: “At Incentive FM Group we have the ability to self-deliver a full range of specialist services across the FM spectrum, both individually or in a bundle, meaning that we can adapt to our clients’ exact requirements.”