UKDN Waterflow (LG) Ltd is keeping the drains at the UK's largest fruit, vegetable and flower market in a clear and healthy condition to help Londoners enjoy the freshest food and the brightest blooms.
The company, part of Lanes Group plc, has been commissioned to provide a drainage maintenance service for the more than 200 traders who sell produce at New Covent Garden Market, London.
Drainage engineers Mick Morris, Glenn Totton and Jamie Leonard spend at least a day every week at the market, clearing blockages, cleaning gullies, carrying out CCTV surveys, and repairing plumbing systems.
UKDN Waterflow (LG) field manager, Ben Allard, said: "We're very pleased to be working with an organisation that provides such an important service to businesses and the people of London. Because they are a dedicated New Covent Garden Market team, Mick, Glenn and Jamie have got to understand the drainage system in great detail, as well as building very good working relationships with the traders and the market management team. This allows us to very quickly get to grips with drainage problems when we attend site each Wednesday, and to plan preventative maintenance so we can keep drains and gullies running as smoothly as possible."
New Covent Garden Market employs 2500 people and has a site that covers 57 acres. It supplies 40% of fresh fruit and vegetables eaten outside the home in London, is used by 75% of London florists, and by all the top 20 restaurants in the capital.
Ben Allard continued: "The sheer scale of the site, the number of visitors it gets, and the dynamic nature of the activity in a market are important factors in the way we deliver our drainage maintenance service. We have to be prepared to work very flexibly around the needs of traders and produce buyers. That means attending site at the right times, and being patient about when and where we can gain access. Health and safety is also a critical issue. We're opening manholes and using high pressure cleaning systems in a lot of live environments, so our procedures have to be 100%, and we have to be vigilant at all times."
Specialist vehicles regularly deployed include a jet vac tanker, and a van pack jetting and CCTV survey unit. Full confined space entry procedures are regularly needed to inspect and clean five sewer pumping stations on the site, the largest six metres deep and three metres square.