The Parliamentary Review, co-chaired by Lord Blunkett and Lord Pickles, is an independent publication that highlights best practice across a wide range of industry sectors in the UK. DOC is one of 12 companies represented in the Review’s Industrial Strategy section.
In the Review, DOC shares its views on the challenges facing the commercial cleaning industry over the next few years and how it is shaping up to deal with them. In particular, it discusses how the company is harnessing information technology in a variety of ways to engage with front-line staff, to deliver company-wide training and to digitalise the majority of its key business procedures, especially those that support clients more effectively.
DOC also highlight the company’s family culture and how the directors intend to use this to attract and retain staff over the course of what could potentially be a period of considerable change and instability in the traditional labour market for the cleaning industry.
The co-chairman of the Parliamentary Review, Lord Pickles, has praised the Review as one of the most comprehensive yet. He commented that as Britain undergoes changes, it is ‘essential that politicians have a firm understanding of the challenges with which British organisations must contend’ and that the Review once again provides a perfect platform for this.
Lee Andrews, CEO of DOC Cleaning, expressed his pride at being asked to take part in the Review, saying: “It’s not often we are mentioned in the same breath as parliament, but we are grateful for this opportunity to contribute our thoughts at what is a critical time in our industry’s development.”