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Cleanology research reveals real attitudes to rates of pay

Published 22nd May, 2019 by Neil Nixon

Cleanology research reveals real attitudes to rates of pay

Almost two-thirds of employees are concerned that cleaning operatives should be paid fairly. According to research commissioned by London-based contract cleaning firm Cleanology, 63% of staff care greatly about the rate of pay for cleaning operatives. However, only 39% have an accurate idea of the real figures on cleaning pay.

Cleanology is a passionate advocate of the Real Living Wage and initiated the research to explore the attitudes both to wage levels and to perceptions around cleaning operatives pay. It discovered a great deal of confusion around the National Living Wage and Real Living Wage pay brackets, with a majority of respondents under-estimating the level of the voluntary Real Living Wage and just 33% correctly identifying the statutory National Living Wage rate.

Dominic Ponniah, CEO of Cleanology, said: “This data should give every FM firm and office site manager food for thought. It shows that employees across all age brackets support the concept of fair pay for cleaners, with nine in ten saying they would lose respect for a company that did not pay the Real Living Wage. While work clearly needs to be done to clarify the differences between statutory rates of pay and the voluntary Real Living Wage rates, which represent the realistic minimum needed to live, for FMs and other businesses contracting cleaners, the benefits of paying a realistic rate are obvious. It not only sends the right message to employees, but also positions the company as a modern, forward-thinking organisation with a strong sense of stewardship towards everyone that works within its buildings.”

The research, which was conducted by Sapio Research, showed that 93% of company employees cared to some extent about the level of pay afforded to cleaning operatives, while 45% would not work for a company that does not pay the Real Living Wage.

The research was conducted in January 2019 among 1056 respondents. 50% of respondents were male, 50% female.

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