Karen Thwaites has joined Robert Scott & Sons Ltd’s national sales team as regional manager for the south and south west. Previously customer services manager at Blue Dragon Commercial Laundry, Thwaites has spent over 20 years in the linen retail industry - 18 years as a regional and national customer service manager and two years as a general manager based in Poole, Dorset.
“Karen’s experience and drive will be important qualities for the sales team as we embark upon a busy new sales period across the country,” said Gill Ireson, group sales manager at Robert Scott. “She has already begun to make her mark with our customer base across the south and south west, and her past experience within the laundry sector has been particularly helpful with the promotion of our UTC range of laundry products. This is a very busy time for us with both established and new customers as our range of products and services are in great demand across all sectors particularly in healthcare, hotel and catering and commercial organisations. Karen will be a great addition to the team.”
Karen Thwaites said: “Since joining Robert Scott the support and training I have been shown is second to none. It goes without saying that Robert Scott offers good quality products, but what makes it different is the people - their commitment, passion and desire to provide outstanding customer service.”