Mitie’s document management business has been renamed Mitie Connect, with the rebrand being designed to better reflect how the business enables its clients to adopt innovative ways of managing information and documents.
Mitie Connect is already regarded as a trusted client partner and is focused on embedding innovation into established businesses. With a team dedicated to finding innovative ways to improve services for clients, Mitie Connect recognises that emerging technologies, including AI, are applications that will become more ubiquitous within business, and can be applied in the facilities management space. While there will be a strong focus on digitisation, traditional document management services will remain available to all clients.
Paul Foster, principal technology evangelist, Microsoft, highlighted that: “Artificial intelligence (AI) will soon become business as usual. We will use natural conversation to interact with AI services, to improve our day to day existence by making things easier and more efficient. AI services are the next generation of tools that enable, not replace us.”
James Gilding, managing director, Mitie Connect, said: “The connected world offers a huge amount of opportunity for us to evolve the delivery of our services and truly enhance the benefits to our clients. We are looking forward to delivering innovative document management solutions to our clients and teams. This event has been a turning point for our business and we are all dedicated to making Mitie Connect the chosen partner for any business looking to innovate their document management.”